Grooming, the PUPS Way

Your dog should be comfortable being handled by our grooming team for extended periods and must not have any open wounds, infections, or contagious conditions.

Adult dogs (20+ weeks old) are required to have a current rabies vaccination, and puppies should be up to date on vaccinations according to your veterinarian’s recommendations. Dogs must also wear a collar with a visible ID tag, and a valid credit card must be kept on file before your appointment.

If you have questions about your dog’s comfort level, behavior, or grooming needs, our team is always happy to speak with you and help determine the best approach for your pup.

ou can request a grooming appointment through Gingr by selecting your preferred service, date, and time, or by booking directly with our team over the phone.

Once your request is submitted, our staff will review and confirm the appointment. If your selected time is unavailable, we’ll contact you to help find an alternative that works for you.

Before booking, please make sure your pup is up to date on required vaccinations and that a valid card is on file, or your reservation may not be approved.

Not sure which appointment time is best for your dog? Reach out to our team—we’re always happy to help guide you.

We offer a full range of grooming services tailored to your dog’s individual needs, including baths, haircuts, nail trims, ear cleaning, and brush-outs.

During your first visit, you’ll have the opportunity to discuss your preferences, grooming goals, and any special considerations directly with our grooming team to help ensure a comfortable and positive experience for both you and your pup.

We also provide specialty grooming services such as de-matting and shedless treatments. Pricing for these services varies based on your dog’s coat type, condition, and grooming needs, so we recommend contacting our team for a personalized estimate.

Please arrive 15 minutes before your scheduled grooming appointment so you have time to review your grooming preferences and any special requests with the groomer. At check-in, we’ll provide an estimated pickup time and send a notification 20–30 minutes before your dog is ready to go home.

To help keep the experience calm and comfortable for your pup, we ask that dogs be picked up within 30 minutes of their completed appointment.

For afternoon grooming appointments, half-day daycare is available as an add-on so your dog can stay active and engaged before their groom.

We take a gentle, patient approach to grooming and tailor each appointment to your dog’s individual comfort level and needs. If your dog has matting or requires special handling, we’ll review available options with you at check-in and provide recommendations to help create the best possible experience.

When booking, our team will discuss your dog’s temperament, coat condition, and grooming needs so we can pair you with the right groomer and schedule the appropriate amount of time for the appointment.

We also offer an Express Groom option—a cageless grooming experience designed for dogs who benefit from a faster, more personalized visit. Express Groom appointments are available during select time slots, so please contact a team member for availability and booking assistance.

An express groom is a one-on-one service designed to minimize kennel time. Your pup’s groom is prioritized and completed as efficiently as possible, creating a more comfortable, low-stress experience. Express groom services are available by request only and may be limited based on location and scheduling.

No deposit is required for grooming and bathing appointments. However, a $45 deposit may be requested for members with a history of repeated cancellations or missed appointments.

If a deposit is required, changes or cancellations must be made at least 48 business hours before your pup’s scheduled appointment time to avoid forfeiting the deposit. Thank you for helping us provide the best service to all our members!

Our core pricing reflects typical coat condition and grooming needs. Variations in coat quality, desired style, or behavior may require additional time and care. When this is the case, your groomer will thoughtfully review any adjustments with you beforehand—ensuring the service is done properly while maintaining your pup’s comfort and ease.